Support signals
Pull themes and urgency from tickets and chats so product and CX stay aligned.
The AI platform to turn customer signals into action.
Grasp is a single workspace to connect support, product, and meeting notes — so AI agents and your team can move from signal to shipped work in minutes.
DisneyNVIDIADuolingoAston MartinJioStar
Connect, analyze, and act — without switching tools.
Unify messy customer reality into one creative workspace: triage what matters, route it to owners, and keep a paper trail your exec team can trust.
Bring every signal into one place
Sync support tools, docs, and product data so agents and humans work from the same ground truth.
Open workspacePreview
QueueLive
12 new threads matched your “billing + churn” watchlist.
Built for serious workflows — not toy demos.
Combine retrieval, tool use, and human review in one loop. Grasp is designed for teams that need accuracy, provenance, and speed together.
MCP
Model Context Protocol
Expose your data and actions to frontier models with clear schemas and approvals.
@grasp summarize last 48h of tickets tagged billing
→ citations: #4821, #4802, Notion “Q1 plan”
→ citations: #4821, #4802, Notion “Q1 plan”
Everything in one creative workspace.
Turn ideas into shipped work with an end-to-end flow that ingests, reasons, and hands off — without losing context between tabs.
One stack for many ideas
Spin up views for PM, CX, and leadership — same data, different lenses.
Browser-based Studio
Review, edit, and approve agent outputs where your team already collaborates.
Templates & automation
Skip boilerplate with presets for common triage and routing paths.
Unified governance
Roles, audit trails, and data boundaries from one admin surface.
Managed rollout
Partner with us for complex integrations and change management.
Connect the tools your team already lives in.
Pull from support desks, CRMs, data warehouses, and docs — then let Grasp keep context synchronized as your product evolves.